Hamilton House
Bed & Breakfast

Whitewater, Wisconsin

Policies

Policies

Payment:
Reservations are confirmed with a valid credit card.
MasterCard, Visa, cash or check. American Express accepted for the convenience of our midweek, frequent business travelers.
Direct Book reservations**are charged full reservation fees 3-days prior to arrival, the direct book cancellation period.
OTA* reservations will be charged the full amount upon reservation, with a 14 day cancellation period.

Arrival and Departure:
Guest arrival is 4:00 PM - 7:00 PM. Options are available for arrivals outside of standard check-in time, subject to availability.
Guest Departure is 11:00 AM. Options for extended departure are available, subject to availability.
Early arrival and extended departure are available for an added fee.
Self-arrival is available after 9 pm.
Midweek, frequent corporate guests enjoy complimentary early arrival.
**Direct Book Reservations** enjoy a complimentary earlier arrival, subject to availability
Kindly, make a note on your reservation form of your preference to arrange for an alternate arrival time.

Two-night minimum:
Weekends in October, as well as major holidays and local events all rooms have a two-night minimum charge and a 7-day advance cancellation policy. Single nights may be reserved if rooms are still available 24 hours prior to arrival.

Cancellation Policy:
Direct Book Reservations** enjoy a 3 day cancellation period. OTA* Book Reservations have a 14day Cancellation period.

Should your travel plans change, please call at least 72(seventy-two) hours prior to your scheduled arrival time to cancel or reschedule your reservation.
Reservations made through an OTA* have a 14day cancellation policy and must be canceled directly with the OTA* that the reservation was made with.
Major holidays and event weekends require a 7-day cancellation.
Midweek Business travelers enjoy a same day cancellation policy.
Group reservations require a thirty-day Cancellation.
Deposit will be refunded, less a $45 administration fee, for cancellations prior to the cancellation period.
Cancellations after the cancellation period forfeit deposit and are subject to full charges of the reservation.
Voicemail or email cancellations will not be accepted. Speaking directly to innkeeper insures proper communication of cancellation.
A cancellation email will be issued to verify cancellation was processed.
No-shows and early departures are subject to full charges of reservation.


*OTA is an Online Travel Agency ie: Expedia, Booking.com, BedandBreakfast.com, TripConnect, Airbnb.
**Direct book reservations are reservations made directly on the Hamilton House website's reservation page, BandBHamiltonHouse.com
***University rate is available Monday - Thursday night in select rooms; includes lodging only, does not include breakfast. Must be reserved directly by phone.


Coffee Service:
Available at all times.

Breakfast:
A full breakfast is served in the formal dining room at 9 am.
Advance notice of any diet restrictions is appreciated.
A continental style "Go" breakfast is available if you are unable to attend the standard breakfast.
In-room breakfast is available 7 am to 10 am in select rooms for an additional fee.
Midweek business travelers enjoy breakfast served at their convenience between 7 am and 9 am
***University Rate is for lodging only and does not include breakfast.***

Access:
Once you are checked in, you will be provided a key allowing you to come and go at your leisure. You will be provided the innkeeper's cell phone number for direct access to assistance as needed.

Baths:
All baths are private, in-room baths with shower and/or tub.

Phone:
House phone available at all times.

TV/Stereo:
Rooms do not have TV/VCR/DVD. Rooms have a CD player, a selection of CDs are available, select rooms have MP3 docking station.
Select rooms offer TV/VCR on request for our midweek business traveler.

Smoking:
No Smoking inside. Designated outdoor smoking areas are available.

Pets:
This is a pet free facility. Local boarding is available.

Children:
Out of considerations for all of our guests, Children 15 and older welcome at all times. Special situations allow for younger children midweek and holidays. Please call to make arrangements. Whole house reservations welcome children of all ages.

Guest Rooms and Common Areas:
Insurance and licensing require that guestrooms are for the enjoyment of registered guests. Nonregistered guests are not permitted in the guestrooms.  Out of courtesy of other guests, we ask that common areas be used for quiet gatherings with other guests staying at the inn. Should you be meeting up with area friends and family, we ask that all unregistered guests departed by 9 pm. 

By agreeing to these policies, you understand that you may be asked for a review via email or text. You can easily opt out of the is program should you like not to be included.

Rates/policies are subject to change and vary during high impact periods and special requests.